bobsullivan.net — Consumer and cybercrime news

Click to see the lawsuit
You might not be surprised to hear that Time Warner Cable mistreated a consumer; you might delight in hearing that a New York judge is making TWC pay $230,000 to an aggrieved consumer.  But Judge Alvin Hellerstein’s ruling is particularly stern, and...

FlightAware’s Misery Map also includes this handy chart of delays.
Chaos was having a very good day and IT departments a very bad day on Wednesday.  First, passengers around the country were stranded — many still are — after United Airlines issued a ground stop for all flights.  Then, at nearly the same time United...

Click to learn more about SSA’s My Account feature.
Remember when you used to get statements from the Social Security Administration about your earnings credits and the estimated benefit you would receive at retirement?  Those went away during a federal budget crisis back in 2011, only to be partially...

Folly Beach, S.C. (Bob Sullivan)
It’s summer – Do you know where your vacation time is?
Yet another study shows Americans leave a lot of their paid vacation time on the table, essentially giving free work to their employers.  The average American donates $500 worth of labor, according to this study.  You also know that even when people...