Contact Center and Workforce Management Blog | injixo
Blog Injixo. Official injixo Blog about workforce management best practice in call centers.
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Best pages on Blog.injixo.com
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Centre d'Appel et Worforce Management Blog | injixo
Blog officiel injixo sur le Workforce Management et les Best Practices pour les centres d'appels
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Contact Center and Workforce Management Blog | injixo
Official injixo Blog about workforce management best practice in call centers
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Call Centre and Workforce Management Blog | injixo
Official injixo Blog about workforce management best practice in call centres
Blog.injixo.com news digest
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5 years
5 problems contact center face during the holiday seasons and how to tackle them
We’re heading into the holidays! For the lucky people not managing contact centers, that’s a blissful statement. In the US, we’re gearing up for Halloween, Thanksgiving and Christmas. And globally, we’re all getting ready for some holiday shopping!...
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5 years
How to Take Advantage of Artificial Intelligence in Your Contact Center
Most companies are always on the lookout for the next ‘Game changer’ for their contact center. When you talk to experts, you’ll hear a lot of buzzwords these days, such as ‘Omnichannel’, ‘Net Promoter Score (NPS)’, ‘Chatbots’, and ‘Artificial Intelligence...
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5 years
2018 Contact Centre WFM Benchmarking Study - powered by injixo
London, England: injixo is running a comprehensive study of WFM professionals to reveal how today’s contact centres compare in the practices they use across the planning cycle, the channels they plan for, the KPIs they use, the size of the planning...
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5 years
Join PlanCon: 2018’s Must-Attend Event for WFM Heroes
London, England: injixo is excited to announce PlanCon 2018, a special conference tailored to Contact Centre Professionals and WFM Heroes. PlanCon is designed to provide the inspiration, education and connections to accelerate and master Contact Centre...
Domain history
Web host: | HubSpot, Inc. |
Registrar: | United-Domains AG |
Registrant: | Frank Trautmann (injixo AG) |
Updated: | April 19, 2024 |
Expires: | September 20, 2024 |
Created: | September 20, 2010 |
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