Kapta | Key Account Management Software

In a world with email and text and Slack and Zoom, it’s easier than ever to communicate with your clients remotely. And there are some real benefits to doing so—efficiency, flexibility, and consistency, to name a few. Telecommunication is an excellent...

In a cross-functional team, Key Account Managers are the voice of the client in the room. While everyone on the team—and in fact, everyone throughout the company—should be focused on delivering for the customer, KAMs are responsible for making sure it...

In our line of work, we talk to all kinds of people, from all kinds of companies, all day long. And we see the same thing over and over again: Most companies are not as customer-centric as they think they are. We know because there are a few tell-tale...

At Kapta, we believe strongly in the power of a customer-centric approach. Our product and process are designed to support our customers as they put their customers first—because that’s what drives shared success. But we’re not a customer service software...