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Over the last few years more and more companies and organisations are realising the potential of tools like webcasting in order to engage and communicate with customers and staff. In this white paper we will give you some tips in order to use your webcasting...

With technology increasing consumers expectations of transparency, the effect on the funeral industry needs to be considered. Ian Strang, CEO of Funeral Booker.com gives his opinion on the way people are selecting their bereavement partners.
The funeral industry has long been overdue a sprinkling of digital transformation, from both the consumer and supplier sides of the market....

We interviewed Tina Cook, a business consultant with an expertise in change management. Tina has managed change at Manchester Crematorium for the past 5 years.
The old adage ‘if it ain’t broke, don’t fix it’ lends itself well to the U.K.’s funeral industry and few businesses have as reliable an income stream as those operating within this sector, but some are now seeking help to review and adapt their processes...

How our cousins in the USA are re-shaping their funeral industry.
The United Kingdom shares a lot in common with USA. There is a linguistic affinity, both experienced mass immigration in the 1900s that helped shaped their modern societies, and to a certain extent, the customs and values upheld by their citizens are...