Scapa Technologies

Scapa has been a Citrix Partner for almost 20 years, working with their core products from the early days of WinFrame, through MetaFrame, Presentation Server, XenApp, XenDesktop and so on. Through that time, our unique technical approach to testing these...

Disclaimer: the results discussed below were found on a vanilla installation of Remedy 8.1. We deliberately chose an older version of the stack for this exploratory post.
Scapa has recently partnered with Appcheck NG, who provide a web vulnerability scanning platform. End user monitoring and load and performance testing have been our core activity for many years. Over time, these activities began to intersect with security...

Why run regular security tests?
As we probably all know, information security is a broad subject and for many of us understanding the different layers that can help within this spectrum can be at times difficult. In this article, we look at the risk and what your business could do...

Remedy upgrade – pre and post upgrade performance compared.
We undertook a short exercise for a client recently, putting some monitoring in place on their Remedy 9.1 prior and after a hardware upgrade.
We set up end user monitoring of certain response times using the Scapa Test & Performance Platform. A simple transaction was recorded and automatically parsed to be able to be executed unattended. We logged into Remedy, opened the Incident Console...