Cloud Contact Centre Software | Premier Contact Point
Premier Contact Point. Premier Contact Point provides class-leading cloud contact centre software to help your business deliver the ultimate customer...
Read Premiercontactpoint.com news digest here: view the latest Premier Contact Point articles and content updates right away or get to their most visited pages. Premiercontactpoint.com is not yet rated by Alexa. It seems that Premier Contact Point content is notably popular in Australia, as 79.5% of all users (5.8K visits per month) come from this country. We haven’t detected security issues or inappropriate content on Premiercontactpoint.com and thus you can safely use it. Premiercontactpoint.com is hosted with SYNERGY WHOLESALE PTY LTD (Australia) and its basic language is English.
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Keeping the Human Touch with Your CX solution - PCP
Ultimately, humans improve customer experiences and increase loyalty. Here are our recommendations for balancing the human touch with CX solution technology.
Premiercontactpoint.com news digest
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2 years
Driving improvements with contact centre data and reporting
Data is the new gold! And so much data flows in and out of contact centres every day. Call volumes, average handle time (AHT), customer sentiment, first call resolution rate, etc. Each of these data points tells one part of your contact centre story...
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2 years
Keeping the human touch in your contact centre CX solutions
Contact centre technology has changed the nature of customer experience (CX). It has reduced the number of agents needed in a contact centre at any one time, improved customer experience by decreasing wait times and reduced the number of errors in a...
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2 years
5 features you need in an IVR call routing solution
In previous blogs, we have discussed how call queues can build to frustrating lengths for customers and damage your company’s reputation. Long call queues can increase stress for your agents, hindering their ability to deliver excellent customer experiences...
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2 years
Why you need call centre software with business reporting and intelligence
Your company’s success partially relies on whether you deliver an excellent customer experience. But, how do you measure your delivery?
The answer to that question lies in the data and insights captured by call centre software with reporting and intelligence....
Domain history
| Web host: | SYNERGY WHOLESALE PTY LTD |
| Registrar: | Key-Systems GmbH |
| Registrant: | REDACTED FOR PRIVACY |
| Updated: | May 28, 2023 |
| Expires: | June 28, 2024 |
| Created: | June 28, 2007 |
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