Offshore outsourcing, IT services, Software development India

I had a meeting with Alastair Mitchell, the CEO and co-founder of cloud collaboration platform provider Huddle. We were talking about the skills gap and how businesses are addressing this through the use of overseas suppliers.
He said skills shortages always exist in growing economies and businesses must address this through overseas skills. "There is more and more demand for high quality development resources and it is not just about cost but access to talent," says Mitchell...

 Kenya’s efforts to become a business process outsourcing and sustainability centre received a major boost yesterday after an international provider of customised onshore and offshore outsourcing solutions opened office in Nairobi.
The ADEC Group from Philippines signed a lease agreement with the Export Processing Zones Authority (EPZA)....

The use of so-called "software robots" to automate IT management tasks can provide cost savings and improve service delivery but will not eliminate the need for offshore outsourcing, a new report by analyst firm Ovum has found.
The growing adoption of cloud computing and spread of virtualisation beyond servers into networking and storage means that systems management tasks can automated more than ever before....

 Job security is a primary concern for information technology workers, according to Monster’s Workforce Talent survey. However, IT workers ranked at fourth most satisfied with their jobs — behind engineering, finance and healthcare professionals.
The survey found 87 percent believe that an increasing number of IT jobs are consistently being outsourced offshore, and 53 percent feel that offshore outsourcing leads to lower employee morale. Only 14 percent feel outsourcing is necessary for global...