Non Fault Accident Insurance Claims - Motor Claims Direct

When you have had an accident and you contact your Insurer, they will offer to supply you with a courtesy vehicle while yours is being repaired at their approved garage.
Contrary to popular belief, the courtesy vehicle will be supplied by the garage, not the Insurer. In all cases, it will be a very small 3-door vehicle similar to the size of a Vauxhall Corsa or Ford KA. These are known as a “Group A” size vehicle, at...

Don’t worry – any costs you have incurred after a car accident can be recovered from the at-fault parties’ insurance if it wasn’t your fault. The priority of getting back on the road quickly and easily following a road traffic accident is our priority...

If you have been unfortunate to have been involved in an accident that wasn’t your fault (also called a ‘non-fault accident’), you are entitled under the general principles in law to a be put into a replacement vehicle that is similar to yours.
The other benefits include:...

This page tells you what you can do if the accident wasn’t your fault and what you need to think about before your vehicle is repaired.
You could use an Accident Management company rather than claim on your own Insurance policy and you won’t have to pay the excess on your policy or risk losing your no claims bonus. The Company will liaise with your insurance company and the other parties...