Mobile Opportunity

A bad dialog box made me wonder today about the limits of Amazon’s business model. The dialog box was on the Kindle Paperwhite, my preferred ebook reader:
I’m dog-sitting this weekend at my daughter’s house, and hadn’t yet connected my Kindle to the home Wi-Fi network. The Kindle’s home screen suggests books you might want to read, and when I tapped on one of them, that was the dialog box I saw....

The United States is not as polarized and angry as you think it is. The shrill voices that dominate discussions online and in the press are actually a very small percent of the US population. Unfortunately, social media and the press accidentally amplify...

In a previous post, I wrote about the big tech companies’ tin ear for public relations, and how that’s feeding mistrust of the whole industry (link). More than a year later, we’ve made little progress on public mistrust, and that’s feeding a legal and...

The next few years are going to be extremely uncomfortable, and maybe disastrous, for the tech industry. Political opposition to the big tech companies is coming to a head, and the industry lacks allies who could protect it. On the contrary, one of the...