Mobile News

The UK’s largest telecoms providers have signed up to a new government-backed consumer charter aimed at shielding mobile and broadband customers from unexpected price rises.
The new Telecoms Consumer Charter follows government intervention late last year intended to ensure customers are treated fairly, avoid price increases they did not agree to, and receive clearer communications from their providers....

America’s smartphone replacement cycle is stretching and most devices now entering resale channels are at least three generations old,
Data from IT analysts Circana and wholesale liquidators B-Stock shows affordability pressures and extended financing terms have altered upgrade behaviour. At the same time, D- and E-grade devices have hit record levels, signalling a deterioration in...

Operators face tighter regulatory scrutiny after the Government signalled a major push on transparency, investment and network performance.
The draft Statement of Strategic Priorities (SSP), issued to Ofcom, by the Department of Science Technology and Innovation points to stricter coverage reporting, a tougher definition of what qualifies as “good” 4G and 5G, and more transparent publication...

Openreach has promoted deputy chief executive Katie Milligan to CEO, as Clive Selley prepares to lead BT International in a senior leadership reshuffle at BT Group.
Milligan will take over on April 1, with Selley replacing Bas Burger following his departure after 18 years....