Mobile News

Envirofone has launched an AI chatbot that can complete smartphone trade-ins through natural language.
Users describe their device in plain English, ask questions about value, receive an instant price and create a confirmed order without leaving the chat, positioning conversation as the primary interface rather than a support feature....

Vodafone’s mobile contract base dropped 73,000 during the third quarter of its financial year after the disconnection of thousands of low-value Business SIMs.
Three UK consumer losses also continued, although churn improved by 1.7 percentage points year-on-year, supported by what Vodafone described as a “best-in-class customer experience.”...

Channel Islands Telco Sure International and food stores coperative Coop Channel Islands have launched MVNO Coop Mobile offering SIM-only plans and grocery discount for members.
Coop is a member-owned retail cooperative operating food stores, pharmacies, funeral services and other community businesses across Jersey and Guernsey,...

Virgin Media O2 is  deploying more AI tools to reduce outages, improve reliability and lower operating costs.
The operator is working with AI-solutions provider Zinkworks to bring in automation to monitor network performance in real time and resolve potential problems before they affect users....