Melissa Agnes - Crisis Management Keynote Speaker

Your crisis management governance model serves as one of the foundational elements of your entire crisis management program. It defines everything from the structure, roles and responsibilities of your crisis team, straight through to your internal escalation...

Welcome to episode #057 of The Crisis Intelligence Podcast, with Melissa Agnes and Garth Rowan
The wildfires in Fort McMurray, Alberta, Canada have been blazing since the start of May and have so far destroyed over 2400 buildings, including homes and businesses, and have resulted in an evacuation of approximately 90,000 citizens. Having yet to...

I recently published a blog post discussing when it is OK to implement an offensive crisis management strategy. After writing the post, I received the following comment from a reader:
“Part of your best defense is a good offense.”
While this little saying is well known and has its purposes, I’d like to examine its implication and particular relevance in your organization’s crisis management....

I often get asked the following question:
What should we include in our organization’s crisis management plan?
While a crisis preparedness program is far more extensive than simply the plan (the plan being but one component – albeit a very important component – of the program), following are 5 sections I highly recommend should be included within any organization...