CSG - Customer Experience, Billing and Payments Solutions

A picture paints a thousand words — a saying equally apropos for words themselves.  Based on experience or context, a single word can have a wide range of connotations. For example, take  ‘transformation.’ Its dictionary definition is, “to change in...

Over the last decade, tech culture has developed a certain reputation within the office setting—people regularly assume every start up has a nap pod or kegerator. While these aren’t uncommon, they aren’t nearly as powerful as you might think when it...

In today’s fragmented content environment, broadcasters and television programming providers face tremendous pressure. Those providers are being challenged to reinvent their business models in a way that delivers personalized, immersive experiences to...

It was the era of 2G. Marketing teams would dutifully prepare company folders filled with the latest press releases and newest data sheets on the right, and placed neatly behind the stat-filled company overview on the left, the partner logo sheet.  Column...