Innovative Customer Relationship Management solutions

Taiwan plotting 5G blueprint to stay competitive
Summary: The island will establish a governing body to map its development of fifth-generation mobile networks, in a bid to stay competitive in the communications industry.

Participating in the community of the customers:
Businesses use most popular networks to create groups, or pages or fan sites to develop external community.
Benefits

Could CRM lead to innovation?
For companies to innovate, it is largely understood that there are two components involved:
Exploiting existing internal repository of knowledge

Achieving Excellence in Customer Management
Business strategy
The first part of the CRM strategy development process is to review the organization's business strategy. A detailed understanding of the business strategy is essential if an appropriate customer strategy is to be implemented. We should emphasize from...