Hotjar Support

PRO+ Plan Feature
JavaScript triggers are only available for PRO and BUSINESS accounts and feedback features such as Polls, Surveys and Recruiters
What are JavaScript triggers?

When creating polls, recruiters or surveys you may set URLs that you would like to exclude or ignore from being targeted for the widget's popup invitation. While it's simple to target a large amount of pages you may have a few that you wish to exclude...

Since Internet Explorer 9 does not support HTML Placeholder tags on <input> fields, we load a 'Polyfill plugin' which makes these available in Internet Explorer 9 in the Recruiters.
If you already have such a plugin available on your site, you might experience double placeholders, since your existing placeholder and ours will be both adding their own....

The Poll / Survey Invite / Recruiter I set up is not showing.
If this is the case, it is important you first make sure that the following apply:
The page you are targeting with the widget has the Hotjar Tracking Code properly set up;