Froogal - #1 Customer Loyalty & Engagement Platform
Froogal. Froogal helps consumer brands build meaningful, long-term customer relationships, elevate brand loyalty and customer lifetime...
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Froogal - #1 Customer Loyalty & Engagement Platform
Froogal helps consumer brands build meaningful, long-term customer relationships, elevate brand loyalty and customer lifetime value.
Froogal.ai news digest
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6 years
OMNI-CHANNEL CUSTOMER EXPERIENCE
Challenges in Delivering an Omni-Channel Customer Experience
While more and more businesses are gearing up for the adoption of an omni-channel customer experience and its myriad benefits, a lot of them fall prey to the few challenges that haunt this exercise. By carefully planning out your omni-channel strategy... -
6 years
Difference between Multi-Channel and Omni-Channel
Many brands fall into the trap of assuming that both are the same while in fact they are both significantly different. In the simplest explanation, being multi-channel (in customer experience) could only mean that you collect feedback from via multiple... -
6 years
OMNI-CHANNEL – What does it mean in Customer Experience?
Omni-channel! It’s a word that’s been thrown around a lot these days. Given that marketers are having to come up with intelligent ways to drive customer engagement, the concept of omni-channel is now ubiquitous.... -
6 years
E-commerce Brands – Omnichannel
E-commerce Brands need to go Omnichannel?
E-commerce needs omnichannel feedback now more than ever before. Your customer base will ultimately determine how successful you are, so it is crucial that you take every measure to get as much feedback through all touch points. Customer feedback has...
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