Sales, Leadership & Management Training | USA | Fortune Group

So often managers want to be an employee's buddy out of work hours, then attempt to manage them in the work environment, and the employee will not allow it. It’s an either-or situation: be the buddy or the manager. Successful hybrids don’t exist in such...

We call the opposite of concentrating on our problems and losing sight of our objectives "creativity." Creativity fails us when we become absorbed in problems and ignore the end results we want to obtain. Creativity dies, or at least withers, until we...

Wise managers make the effort to get with their people one-to-one when dealing with specific problems or issues. They also remain highly ‘aware’ and available. When employees are angry, dejected or tense, they pick up on that and steer them somewhere...

So far in this series we’ve covered two managerial pitfalls. Now we come to probably the single most evasive challenge for all managers; namely the importance of managing ourselves and the consequences when we don’t.