EPIC - Advancing the Value of Ethnography in Industry

Dear EPIC Community:
In this momentous 20th year of EPIC, I want to take a moment to recognize what our members have achieved and invite you to be part of our future.
Our community-driven, nonprofit organization has been grown and sustained by people who connect across disciplines, industries, and sectors to create:...

This article was originally published in English.
本文是一篇关于Mozilla这个开源浏览器公司如何重新建立“在开放中协作”来恢复其竞争优势的案例分享。本案例讨论了一个多学科研究团队如何使用民族志、市场和数据分析来陈述和梳理问题，并建立起振兴Mozilla开放性的战略。案例旨在证明，只有通过混合的研究方法，才能实现后续取得的变革。此外，团队如何采用数据来证明发现的分布，并结合民族志来阐明获得这些发现的方式和其原因也很重要。该案例将讨论关键的洞察及其如何启发建议，以及随后在组织中推动的变化。...

Meet Carrie Yury (she/her), a design leader, artist, and dedicated EPIC member since 2011. Carrie has co-chaired EPIC conference committees, including PechaKucha, salons, and workshops, and presented fantastic work of her own. Carrie is currently a Managing...

Lee (they/them) is a UX Researcher who has been part of the EPIC family since 2017. They specialize in complex technologies and AI/ML-driven products and work systems, having worked on AR/VR for Meta, autonomous vehicles for Waymo and Renault-Nissan...