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Like death and taxes, service requests are a fact of life for most businesses. No matter the industry, most businesses receive service requests, both from internal users and from customers.
The way you manage service requests has a direct impact on your team’s efficiency and your business’ success. If you’re still managing service requests with the back-and-forth of email, instant messages, or spreadsheets, the headaches are predictable...

Businesses of any size can benefit from the practice of process management. See why process management leads to happier customers, productive employees, improved workflows, and a more competitive business in any industry.

The onboarding process is the beginning of your relationship with your most valuable asset: your employees. See how your HR team can streamline onboarding and other HR processes for effectiveness, efficiency, and better employee engagement.