Movate - IT Services, Digital Transformation, Tech Support and CX

Csscorp. Movate: IT Services, Digital Experience, Outsourcing, Customer Service. Empowering with Infrastructure, Engineering, Enterprise...

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Csscorp.com news digest

  • 1 year

    Breaking Barriers: The Voyage of a F50 Organization Towards 20% Operational Savi...

    In the realm of global Consumer Goods industry, where competition is fierce and innovation is necessary for survival, even industry giants encounter challenges that demand transformative solutions. This is the story of a F50 global Consumer Goods company...

  • 1 year

    Navigating the Zero Trust Landscape: Strategies, Challenges, and Solutions

    Media: CXO Today
    Spokesperson: By Mushtaq Ahmad
    CXOToday has engaged in an exclusive interview with Mushtaq Ahmad, CIO at Movate

  • 1 year

    The Fluid Model: Key Questions Answered

    In this blog we touch upon key aspects of the contact center of the future, gig, Gen AI, the blended fluid model and more.
    Are leaders deriving the maximum ROI from the present traditional model of their contact center?
    Though contact centers have come a long way over the years, the problems are inherent inflexibility to scale beyond a specific limit, high fixed operational costs, and heavy dependence on FTEs (Full-Time Agents) as leaders devote all their focus on cost...

  • 1 year

    Movate’s Headway in Gen AI Services

    NelsonHall’s Customer Experience (CX) Services lead analyst, Ivan Kotzev, wrote about how Movate is striding aggressively to capture Generative AI Opportunities in the market at a time when IT and CX managers find various opportunities and applications...

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