The Connell Group

Sean Connell speaks on principals he developed over the years that lead to deeper cultural understanding and cognitive empathy in the context of international market research. But these principals can be valuable for anyone who travels frequently, works...

While having a Zoom happy hour with my parents recently, we lamented about the fact that seeing each other virtually “just wasn’t the same” as being together in person.  That probably seems obvious to most people.  But what is it about being in the presence...

We have all been inundated with information about how customer needs have changed and will continue to change for the foreseeable future. COVID-19 has had an unprecedented impact on so many lives. The way people now work, socialize, spend their time...

There has been a lot of talk recently about how we are settling into a “new normal,” and figuring out what that means for us as individuals. What will matter to us? What aspects of “before COVID-19” will return and what will be forever changed? How will...