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The U.S. Army Corps of Engineers (ACE) manages Tennessee’s Grey Cliffs lake and wilderness to control flooding and generate hydro power. For generations, it’s also been a beloved recreation area. At the time of Kristin Pickering’s study, ACE was considering...

In the modern “fake news” era, “facts” are increasingly flexible rather than tangible, provable, stable things. People increasingly accept opinions and gut feelings as more valid than expert knowledge and documented fact. Communicators working in this...

Most technical communicators have worked for employers that mistook activity for productivity and have tried to teach our bosses the difference between churning out words and crafting useful information. In Slow Productivity: The Lost Art of Accomplishment...

As a creative, I struggle at times with many stereotypical issues other creatives face in the technical writing field. I work best at night, my brain is thinking of zillions of things at once, I generally don’t do things in a linear fashion, and my creativity...