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Singapore’s Municipal Services Office (MSO) is making its OneService App for reporting issues such as broken lights and potholes available as a chatbot via WhatsApp and Telegram.
As a Beta version of the tool rolls out, the agency is also challenging the public to design the chatbot and give it a “personality” before the full launch....

On a recent webinar organised by Ignite Cities and the National League of Cities, mayors from Philadelphia, Albuquerque and Waterloo discussed how they are approaching the complexities of managing public safety and a surge in gun violence while responding...

Seoul’s public Internet of Things (IoT) network will be “in every corner of the city” by 2023, Seoul Metropolitan Government (SMG) said this week.
The 421 km long-range (LoRa) network will be established this year, with 1,000 base stations installed at public facilities such as community centres by 2023. SMG is also setting up an operations platform at city hall which will work as the central command...

London Mayor Sadiq Khan has said face masks will remain compulsory on all Transport for London (TfL) services as the UK prepares to exit COVID-19 lockdown restrictions next week.
Khan said the measure would reassure Londoners and visitors and protect transport workers....