Customer Service Leadership | Call Center Soft Skills Training | Bonfi...

Bonfire Training. Unlock your team's potential with comprehensive call center soft skills training. Develop customer service leadership skills...

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Bonfiretraining.com news digest

  • 4 years

    Team Training: The Secret Ingredient to a Successful Product Launch

    A little boy with autism was having a rough day at Universal Orlando. His family vacation was almost over and he had yet to get on the ride featuring his all-time favorite superhero.
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    The post Team Training: The Secret Ingredient to a Successful Product Launch appeared first on Bonfire Training....

  • 4 years

    The Advantages of Customer Service Training

    Whether or not you believe the old adage “the customer is always right,” the customer service experience your business provides has a substantial effect on your reputation and bottom line.
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    The post The Advantages of Customer Service Training appeared first on Bonfire Training....

  • 4 years

    Game Changers – Key Takeaways for Improving the Customer Experience

    Did you know that most organizations currently rate their Customer Satisfaction Score at 3.8 on a scale of 1-5? That means there is definitely room for improvement. Now more than ever, improving customer satisfaction comes down to appropriate training...

  • 4 years

    What is Customer Service Phone Training and Why Do You Need It

    Solid and effective communication is the foundation of customer service: the words we use, voice tone, active listening, and non-verbal cues like eye contact and body language convey the messages that we send. But, when we communicate via telephone,...

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Web host: WPEngine, Inc.
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Updated: April 25, 2022
Expires: April 24, 2024
Created: April 24, 2015

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