ResponseTek Blog – Closing the Loop
Blog Response Tek. Closing the Loop.
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Best pages on Blog.responsetek.com
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ResponseTek Blog – Closing the Loop
Closing the Loop
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What is the Revenue Impact of Customer Experience? – ResponseTek Blog
Have you wondered what the impact of improving customer experience is in terms of dollars and cents? If a company improves their customer experience, how much more revenue can they expect? According t...
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NPS: Did You Know? – ResponseTek Blog
You may have noticed that this month we’ve really focused on NPS®. To recap, here’s our article on understanding what it is and here’s our article on why it’s so important. It’s clear that NPS® plays ...
Blog.responsetek.com news digest
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6 years
A Focus on EMEA: Did You Know?
In June we announced the winners of our annual C.A.R.E Awards which celebrate industry leaders who have paved the way for bold and brilliant VoC solutions and customer experience programmes. This year, our Gold Overall Best in Class Programme Award went...
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6 years
Benchmarking Your CX Programme Based on Your Business Size
A recent Gartner report, “Customer Experience Benchmarks: What Kind of Organisation Are You?” looked at the various CX projects undertaken by 298 organisations worldwide, and researched how these projects were measured and what made them successful....
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6 years
Awards and Benchmarking for CX Success
This month we announced the winners of our annual C.A.R.E. Awards, and in celebration of this, we are focusing on how awards and benchmarking can help you achieve CX success. Here are some great reads by CustomerThink, Temkin and Forbes to get you started...
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6 years
Why Awards Matter for Your CX Programme
This month we are announcing the winners of our annual C.A.R.E Awards, which recognise leading brands who have pushed their CX programmes towards exceptional gains over the past year.
In light of the C.A.R.E. Awards, we wanted to highlight the importance of benchmarking and accolades for CX initiatives. Aside from giving brands the obvious bragging rights, awards offer several other crucial benefits, including the following:...
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| Web host: | Amazon Technologies Inc. |
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| Updated: | October 26, 2022 |
| Expires: | October 26, 2024 |
| Created: | October 27, 1998 |
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