CRMxchange | Your Gateway to Enhancing the Customer Experience
Blog CRMxchange. Your Gateway to Enhancing the Customer Experience.
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CRMxchange | Your Gateway to Enhancing the Customer Experience
Your Gateway to Enhancing the Customer Experience
Blog.crmxchange.com news digest
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5 years
What You Should Know About Migrating Your Contact Center to the Cloud
Your contact center’s customer experience platform is powerful. It’s used to design customer journeys; carry out and keep track of interactions; and follow through on your many business goals, such as improving FCR and reducing churn. Running a contact...
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5 years
What Contact Center KPIs Are on Your Dashboard?
A dashboard is an area of the Agent Desktop that displays abbreviated, at-a-glance metrics that help both agents and supervisors easily monitor important areas of work, such as the amount of time agents spend doing after-call work, how many inbound calls...
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5 years
Commemorating a Foundational Call Center Journalist: Linda Driscoll Dobel
It takes talented and dedicated people to build a technology-based industry. There are the scientists who make breakthrough discoveries. The engineers who take these ideas and help develop them into functional products. The entrepreneurs who find niches...
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5 years
Boost Customer Experience Utilizing Service KPI Insights
Contact center Key Performance Indicator (KPIs) are used by SMB and enterprise companies to make better business decisions and improve the customer experience. Also called metrics, KPIs are the measurable values that show just how effective your business...
Domain history
| Web host: | Automattic, Inc |
| Registrar: | Network Solutions, LLC |
| Registrant: | Cyber M@rketing Services |
| Updated: | October 16, 2023 |
| Expires: | February 17, 2026 |
| Created: | February 17, 2000 |
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