Ask a Manager

It’s five answers to five questions. Here we go…
1. We have to demote a really dedicated manager
I’m involved in a small, local nonprofit animal shelter. I started as a volunteer and am now an officer of the board. Two years ago, our very competent office manager quit. After two crash-and-burn failed hires, one of our part-time kennel help wanted...

A reader writes:
I work for a large, quickly growing international business headquartered in the United States. I’m in HR and often collaborate with finance. My work is challenging, exciting, and I feel valued as an employee. But that’s actually part of the problem....

A reader writes:
I’m managing a difficult employee, “Felix.” Felix has been at my company for five years now. He also happens to be the CEO’s nephew.
His performance was never good, but it’s gotten steadily worse. His work frequently has mistakes, he is unreachable for large stretches of the day, and he pushes back on any feedback I give him. At one point, he yelled in my face when I pointed out a...

A reader writes:
I manage a team of 8-12 people at any one time in an entry-level role. Every year, we have a Christmas party at a local hotel and bar. It’s always an open bar — recipe for disaster, but the staff love it.
This year, a member of my team who has a long-term partner, who she talks about regularly, spent the evening kissing a member of another team, out in the open. They were then seen going up to this person’s hotel room at the end of the night, and did...