Application Lifecycle Management

The success mantra for every business lies in understanding the customer requirements. A requirement is a capability to which a product or service should conform to. However, in the globalized business world, understanding the needs of the large customer...

Today's business enterprises face everyday challenges of staying ahead in the face of cut-throat competition. In order to do so, it is foremost important for today’s businesses to provide stellar customer service by optimizing the help desk environment...

Technological evolutions over the years have changed the way enterprises conduct business operations. The widespread use of the internet today has led most of the enterprises to move towards e-commerce and online markets to offer their products and services...

In any organization, the success of IT operations depends on well-defined processes and their consistent enforcement. In a serviceorganization, the implementation of ITSM solutions helps strengthen the business process and improve the quality of Service...