SocialSignIn | SocialSignIn: The Complete Social Solution for Enterpri...

Big Brands Are Personalising The Customer Experience To Improve Customer Service & Increase ROI
The amount of inbound contact from customers coming through social media is unprecedented. Compounded by the growth in online advertising volumes driving traffic to websites and social channels it’s no surprise and, it’s safe to say that the trend will...

The best brands on social media use it like you and I do. That means having real, meaningful conversations and making the most of the real-time interaction that social media allows.
But that’s not always easy for brands when they’re dealing with high-volume, high-pressure social media conversations such as competitions, service issues or emergency situations. An important customer enquiry might get lost in a competition thread,...

Understanding how and why people behave as they do is key to attracting, convincing and converting people with your marketing. It’s not about tricking people into buying your service or product; it’s all about knowing how people behave and marketing...

2018 has been a huge year for already social media so far; from algorithm changes and fake news to data security issues, it’s difficult to predict what will happen next, what trends will emerge or fade away. In this ever-changing social landscape, making...