Zachary Henkel

An critical document shipped FedEx overnight has not arrived for four days. It is sitting at a local FedEx depot, and FedEx refuses to even unload it from the truck. They also refuse to refund shipping charges.
On Monday, February 23, a family member shipped a critical document to me via FedEx overnight delivery. The document originated in Beaumont, TX and needed to be delivered to Starkville, MS. Though I didn't need the document until Friday, February 27...

Tonight I learned something interesting about iOS devices and rendering to the canvas element in Mobile Safari: forgetting to consider the device pixel ratio can cause some weird effects.
I encountered this issue while creating a basic animation of some clouds going across the screen on a canvas element. I coded the animation and tested it on my laptop, where everything operated smoothly and took less than 1ms to paint. However, when...

After nine days, two UPS visits, three shipping labels, and two customer support sessions, an avid Amazon.com customer still hasn't been able to return a couple of items to via UPS.
I'm a bit of an Amazon.com fan. Once I joined Amazon Prime in 2011, I became a frequent customer, trying to use Amazon to buy just about anything I needed. To give you an idea of my level of usage, over the past three years (since July of 2011), ignoring...

Hong Kong Hongyuan Cree Lighting Co., LTD sold defective LEDs and refuses to respond to any messages concerning their product. Likewise, AliExpress, the company which served as a clearinghouse for the transaction, is remaining silent despite requests...