Zappix | Mobile On-Demand Customer Service Technology
Zappix. Zappix On-Demand Customer Service technology is transforming customer care — increase self service, reduce calls to live agents,...
Read Zappix.com news digest here: view the latest Zappix articles and content updates right away or get to their most visited pages. Zappix.com is not yet rated by Alexa. It seems that Zappix content is notably popular in USA, as 59.8% of all users (8.8K visits per month) come from this country. We haven’t detected security issues or inappropriate content on Zappix.com and thus you can safely use it. Zappix.com is hosted with Amazon Technologies Inc. (United States) and its basic language is English.
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Zappix, A Digital Engagement Solution
AI-Powered Digital Engagement Platform. Transform customer service interactions from voice encounters to visual experiences with On-Demand self-service.
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Zappix | Mobile On-Demand Customer Service Technology
Zappix On-Demand Customer Service technology is transforming customer care — increase self service, reduce calls to live agents, and lower costs.
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Frequently Asked Questions | Zappix
What is Zappix? Zappix brings Customer Service from touchtone age to Smartphone and Social Media age. Consumers use the free (and committed to stay that way) iOS and Android Zappix app with visual nav...
Zappix.com news digest
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1900 years
Report: The State of CX Metrics, 2015
We published a Temkin Group report, The State of CX Metrics, 2015. This is the fifth year of this study that examines the CX metrics efforts within large companies. Here’s the executive summary:
Temkin Group surveyed nearly 200 large companies to learn about how they use customer experience (CX) metrics, and we then compared their answers with similar studies we’ve conducted every year since 2011. The most commonly used metrics continue to be... -
1900 years
IDC Energy Insights Builds the Case for SaaS in Utilities – Transmission and Dis...
Transmission and Distribution World
IDC Energy Insights Builds the Case for SaaS in Utilities
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1900 years
Poll – When Will Robots Take Over Customer Service?
32% of contact centre professionals think that robots will take over customer service in the next 5 years. Poll – “When will the robots take over Customer Service?” – answers They have already – 9% 1 Year – 0% 5 Years – 32% 10 […]
The post Poll – When Will Robots Take Over Customer Service? appeared first on Zappix.... -
1900 years
10 Lessons We Learnt From Webhelp’s Contact Centre
Here are some ideas we picked up on a site visit to the Webhelp contact centre in Derby. 1. Listen to your agents’ first calls of the day to nip any issues in the bud Supervisors start every morning by listening […]
The post 10 Lessons We Learnt From Webhelp’s Contact Centre appeared first on Zappix....
Domain history
| Web host: | Amazon Technologies Inc. |
| Registrar: | GoDaddy.com, LLC |
| Registrant: | Registration Private (Domains By Proxy, LLC) |
| Updated: | January 16, 2024 |
| Expires: | January 22, 2025 |
| Created: | September 20, 2004 |
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