The Wiki Web

If your favourite site or whole connection stops working, don't panic. Here we explain how to survive website and internet outages.
There have been several major web outages, affecting big companies including Google, the BBC and Facebook, which proves that it's not just small sites that go offline because of "technical problems" or traffic surges. Losing the web - whether it's your...

What happened?
Plans for ISPs to send letters to customers who download content illegally have been watered down, according to the BBC. Under the 2010 Digital Economy Act, the Government asked ISPs to set up a system to identify persistent pirates and send them letters...

It's easy to be fooled by dodgy sites that overcharge you for government services, such as passports. Here we explain how to avoid and report them.
DO
Skip Google and start at Gov.uk Google may seem like the best place to find information about official documents and services such as the European Health Insurance Card (EHIC), passport renewal, tax returns and driving test bookings, but it's actually...

What happened?
Microsoft revealed its plans for future versions of Windows and reports suggest that the company is developing a free, cloud-based version of the operating system that will work in a similar way to Google's Chrome OS. Microsoft has long been rumoured...