Scout Analytics – Revenue Analyst in the cloud
Research Scout Analytics. Revenue Analyst in the cloud.
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Scout Analytics – Revenue Analyst in the cloud
If you’ve ever been on a dating app – especially if you have a profile on one of the better-known ones – then there’s a good chance that you’re familiar with the process by now: You go to the app, scr...
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Calculating Customer Lifetime Value for Digital Subscriptions | ServiceSource
In subscription and recurring revenue business models, maximizing customer lifetime value is a key success factor to a profitable business. Customer expansion and subscription extension are critical t...
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I recently had the pleasure of working with Bruce Rogers, Chief Insights Officer for Forbes Media, to present the findings of a wide-ranging study Forbes had undertaken on behalf of ServiceSource, to ...
Research.scoutanalytics.com news digest
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9 years
The Link Between Customer Success and CFO Happiness: It’s All About Gross Margin
If you’re a CFO of a SaaS business, one of your biggest challenges is gross margin. As we all know, gross margin is essentially the difference between the revenue for a subscription and the cost of fulfilling that subscription—and with the software industry...
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9 years
How do you grow retention rates? By ensuring adoption and reacting quickly when a customer gets off track. Scout Customer Success can help—by making sure you’re always running the right play with the right customer at the right time.
Score health by user, subscription, and customer... -
10 years
Engagement Rate is the Margin Squeeze in Digital Advertising
Engagement rate, the percentage of the audiences that consumes a particular piece of editorial content, creates the biggest squeeze on digital advertising profits. The advertising profit contribution of media is defined by the advertising revenue produced...
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10 years
How to Calculate the Breakeven Point for Digital Subscriptions
In subscription-based business models, maximizing customer lifetime value is understood to be a key success factor to a profitable business. But how do you know at what point a customer relationship turns profitable? While there are obvious differences...
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Updated: | April 10, 2023 |
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Created: | May 23, 2009 |
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