QFD Online

QFD Online. Quality Function Deployment (QFD) tools, tips, and techniques. Information on utilizing the House of Quality matrix/diagram to...

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Qfdonline.com news digest

  • 13 years

    Do We Need a Matrix for QFD?

    During the last years a tendency has been observed to position QFD more towards understanding customer’s needs than doing complex matrix mathemagics with insecure data and producing fuzzy evaluation profiles. It is more important saving (customer’s)...

  • 15 years

    The Psychology of Notation

    There has been much debate over which representation is the best to use when filling in the ratings for a House of Quality: symbolic notation or numeric notation. The premise behind the debate is that there is somehow a greater inherent value in using...

  • 15 years

    It All Depends

    I still remember the Brady Bunch episode in which Greg talked his parents into remodeling their attic into his bedroom (after a fight with Marcia over whose room it should be). From the moment I first saw that show, I dreamt of overhauling my parents...

  • 15 years

    Blending the Voices of Disparate Customers

    Several months ago I published an article entitled “Who’s Your Daddy” which discussed why it is imperative to listen to the disparate (and sometimes contradictory) voices of different customers. Since that time, I have received several inquiries about...

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Web host: Sucuri
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Updated: January 14, 2023
Expires: January 14, 2024
Created: January 14, 2007

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