Contact Centre Consultants Pearl Advisory Group
Pearl Advisory Group. Contact Centre Consultants based in Canada offering training, operational assessments, opportunity assessments, process...
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Best pages on Pearladvisorygroup.com
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Contact Centre Consultants Pearl Advisory Group
Contact Centre Consultants based in Canada offering training, operational assessments, opportunity assessments, process optimization and benchmarking services
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Contact Centre Article - Service Levels & ASA
One in a series of articles on Contact Centre Efficiency Indicators. Focus on Service Levels, ASA
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Core Best Practice - Skill and Knowledge Transfer
Contact Centre Core Best Practice - Skill and Knowledge Transfer
Pearladvisorygroup.com news digest
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11 years
Upcoming Workshop on April 10th, 2013
The Relationship Between Service Level and Operational Performance Workshop – April 10, 2013
I will be teaching a workshop with the Contact Professional Alliance that provides a high level overview of the important aspects of balancing Service Level and Operational Performance in a Contact Centre....
Domain history
| Web host: | OVH Hosting, Inc. |
| Registrar: | Domain.com, LLC |
| Registrant: | REDACTED FOR PRIVACY |
| Updated: | February 15, 2023 |
| Expires: | March 02, 2024 |
| Created: | March 02, 1999 |
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