Olyvia | Helping Entrepreneurs + Bloggers Be Delightful Online!

The one thing I am sure is fact is that the very heart of having a popular business comes down to one thing: how likeable it is to other humans.
(And likeability is all about how well you serve those humans, whether that service means a friendly reply tweet to a fan or issuing a guilt-free, retaliation-free* refund to an unhappy customer.)...

If it wasn’t obvious by now, I’ve been reflecting quite a bit about online business. As of late, my thoughts have kept circling around this nagging question:
What is causing us to feel so overwhelmed, pressured, and, if it goes on long enough, FED UP with the whole idea of making money online?...

Most of the time, fail stories are humiliating to write.
That’s even more true if you’re an online business owner, and your failure is ABOUT your business. Who wants to hear about how tired, scared, and actually human you are, really? That’s not fun or sexy. It doesn’t promise people 6-figure incomes, 4-hour...

Do you ever feel like you’re getting very little done for your business during the day? Does trying to grow your brand feel overwhelming and exhausting? Do you read those Use This System To Be More Productive! blog posts and feel like crying because...