Myndbend

Guide to Successful Email Requests for Approval
Asking for approval by email to proceed with, produce or purchase something for work may seem simple, but there's an art to it. There's asking for approval, and then there's convincing the person on the other end to grant their permission. It's that...

Systematize your current ITIL Change Management process in Zendesk while maintaining high-quality standards. That’s the power of Myndbend Process Manager for Zendesk.
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So much of the way modern organizations are run depends on updated, secure, and reliable IT infrastructure. Most operations require at least one system managed by IT, if not many more. As important as IT infrastructure is, it’s also ever-changing, requiring...

For all its complicated (and sometimes convoluted) glory, the IT change management process really comes down to a few simple principles: communication and expectation setting. At each step of the process, it is critical that organizations provide the...