HRGenius | Poland's First Flat-Fee Recruitment Agency
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WHAT OUR CUSTOMERS ARE SAYING Delighted with HR Genius and wish I knew about it earlier. I have not just found excellent candidates for the roles I wanted to fill but I have sa...
HR Genius in numbers 2012 In 2012 HR GENIUS was concieved out of the need to find a better way for companies to recruit online. 1.0mPLN HR Genius raised 1....
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Hrgenius.pl news digest
Keeping a complaint quiet in the digital age is unrealistic, so unrealistic that it boggles our minds when news of such actions (and their inevitable failure) surface.
Let’s not forget that it will backfire and tarnish (or even destroy) any credibility the brand has online....
Who else thinks that the customer should be involved in writing the IVR functions?
Those functions which are supposed to serve the customer are often created without any sort of input or feedback from them. Which is mind boggling and frankly unacceptable in a customer centric environment....
Most if not all contact centre advisors tend to have one common problem, they are able and ready to take responsibility but that gift is never bestowed upon them.
The phrase “We’re adults, not kids” is muttered in every corner of contact centre world....
Even the best staff on the planet needs to be at the right place at the right time, this is why workforce management is crucial.
In order to help you optimize your workforce management (WFM) OpsTalent prepared these tips:
1. Be clear and set goals
|Web host:||AZ.pl Sp. z o.o.|
|Registrant:||AZ.pl Sp. z o.o.|
|Updated:||June 14, 2018|
|Expires:||July 12, 2019|
|Created:||July 12, 2011|