Knowledge Base | Feature Guides & Help Articles | CallTrackingMetrics

Help Call Tracking Metrics. Learn how to use CallTrackingMetrics' many robust features and find answers to your frequently asked questions or watch...

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Help.calltrackingmetrics.com news digest

  • 5 years

    Running a franchise? Don’t forget about your calls.

    It can be pretty intimidating to start a business from the ground up, and that’s where the franchise model comes in. When you open a franchise, you’re still running your own business––however, the branding and system of operations are already designed...

  • 5 years

    Softphone Guide (Mobile App)

    Downloading the App
    The CallTrackingMetrics mobile app is available for iOS and Android.  We always recommend using the latest version of your mobile operating system with the app.
    Opening the Softphone

  • 5 years

    Texting Automation Webinar Highlights

    Thank you to everyone who tuned in to our texting automation webinar, Go Beyond the Phone Call: Ways to Engage Customers with Texting! We were thrilled to feature one of our top customers, Lice Clinics of America, who shared their experience using CTM...

  • 5 years

    Microsoft Dynamics

    Sync your call data with contacts in Microsoft Dynamics.
    When you integrate Microsoft Dynamics with CallTrackingMetrics, incoming calls from existing MS Dynamics contacts will display that contact’s information. Calls from new contacts can also be used to create new records in MS Dynamics....

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Created: February 14, 2011

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