IT Xpress Fixed It

We often have the need to quickly search inside PDF files to quickly lookup receipts, invoices, etc. We store much of that data on Google Drive. We don’t use File Stream – we’ve stuck with the Backup & Sync client so the PDFs are stored locally.
But with Windows 10 – we can’t use File Explorer or Cortana to search for them. Spent hours trying to figure out why. Many articles dealing with this problem refer to using (or NOT using) Adobe’s iFilter v11 (v9 won’t work on Windows 8/10). Others say...

With Windows 10 – we’ve seen a few systems where they will not boot from the recovery drive. Not the recovery partition (which in situations like this is almost never accessible), but an actual USB recovery drive. When the drive boots, it does some type...

I had a client who had migrated to a Chromebox with a Brother MFC Cloud enabled printer call and say she couldn’t print any longer. I’ve seen cloud printers occasionally just go ‘unregistered’ so we created a bookmark for her that jumped right to that...

So a customer calls me and is a little hesitant to explain what’s wrong with her computer. Almost without fail when they dance around what happened – you know it’s likely the Microsoft Tech Support Scam. (See Snopes). Not a big deal – we scan their computer...