ElaineAllison.com

Why not play the “Mall Parking Lot Game” and lower your stress this season. Feel free to share this blog.
Thought I would have some fun with this, given that I just went to the mall. The next time you are in the mall parking lot this season, and looking for that perfect spot, I guess any spot, turn it into a game and see if you can uncover and “name” the...

What a Visit to Puerto Rico Taught Me
A Story of Resilience
Let me start with a story of resilience. I was in Puerto Rico recently and conducted a presentation (more like a “Think Tank”, using my “I Can Fix That” concepts). Before I arrived, I was not sure what attitudes to expect of these groups attending a...

Customer Service today is now all about “Reputation Management”. As many get ready for the seasonal rush this fall, it is time to also do a check on your customer service, your reviews and consumer “touch-points” to make sure your organization is ready...

I’m considering moving my training programs to online learning, partly due to the number of requests I’ve had from my clients. The concern we all have (my clients included), is: Can you move courses that result in behavioural changes (vs. technical training...