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Why Chatbot Instructions Matter
Your chatbot is an extension of your team. Clear, well-written instructions help your chatbot give accurate, helpful, and mission-aligned responses to your community 24/7.
Good instructions reduce staff workload, improve supporter experience, and help ensure animals and people get the right help faster....

The Cost of Not Spaying or Neutering Is More Than a Surgery
When most people think about the cost of not spaying or neutering pets, they imagine a simple veterinary bill—or worse, ignoring it entirely. However, for animal shelters and rescues, the impact is profound, long-lasting, and measurable....

February is Pet Dental Health Month, making it the perfect time to take a closer look at your pet’s oral health. While dental care is important year-round, this month serves as an annual reminder of how something as simple as brushing can prevent serious...

Every year, thousands of pets go missing, leaving families worried and communities anxious. For animal rescues and shelters, the challenge isn’t just finding lost pets—it’s managing the influx of calls, emails, and social media messages from concerned...