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Blog.hotline.io news digest

  • 7 years

    HyperTrack your orders in your Hotline portal

    Hotline (a product by Freshdesk) is the leading in-app chat platform used by leading consumer apps like Zomato, Swiggy, HolaChef, Oyo, Practo, etc., to provide a seamless support experience in their consumer app.
    On the other side of the app is a customer support agent who understands the situation of the customer and resolves their complaint in the shortest time possible. In today’s on-demand economy, mobile-first businesses will tell you that queries like ...

  • 7 years

    Keeping you posted about Hotline’s updates

    News! We’re turning ONE this year!
    From the time we launched Hotline in February last year, we’ve had a bunch of product updates go out and here’s a new set of updates we think you might find useful.
    Measure customer happiness:

  • 8 years

    Is your mobile app stuck with a chat product from the web era? Let’s fix this!

    You have a pretty neat mobile app. The engagement could always be better, but the MAUs are climbing slowly towards half a million, bringing with it an increase in revenue. You tried out a few growth hacks to bump up your numbers further, before you realized...

  • 8 years

    The silent rise of native app builders and the change in the e-commerce web ecos...

    “Our responsive mobile site was really a bad experience for our shoppers. Introducing a native mobile app grew our daily order value 15x!”, says Anshul Maheshwari of Naaniz. An executive of the Habby and Lacy Store shared, “We are able to wall-garden...

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