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Email bounces that occur when you send out email from any email software sending program can occur in two different way:
An Error During Sending - During sending, if your SMTP server deems a certain email address as permanently undeliverable, then your SMTP server will return a 500-series error code which tells Campaign Enterprise or Email Marketing Director to hard bounce...

Many email professionals use Microsoft's Exchange server to send out their emails from Campaign Enterprise or Email Marketing director. The number one complaint we get is usually that it is very slow even though they are on "a super fast system on a...

Bounced email is a subject that comes up very often in our tech support department. In this blog we will try to define all the aspects of email bounced and how to deal with them. But first we need a reason...
Dealing with bounced emails is very important. Many times bounced emails are just ignored because it does not "cost" anything to just keep sending to the same email addresses. The problem is that many mail providers like AOL, Hotmail, Gmail are all sensitive...

When you send out an email and something goes wrong with it being delivered it is usually returned to you or "bounced". Bounced emails can happen for various reasons, some of them being permanent and some of them being temporary.
Hard Bounces - Hard bounces happen when any of the SMTP servers down that the email address you used to send will just never work. One of the first reasons an email will not reach it's destination is that the domain name does not exist. The second reason...