Alex Glassey – Create a more dynamic, aware and resilient organization...

Every business owner should remind themselves that they are at the heart of their business. Every decision that they make and every action that they take is transmitted through their organization and becomes part of their customer experience. You lead...

Question: I want to start a business, but I’m terrified of failure. How do I work through it?
That’s a great question. What happens if you build it and no one comes? What happens if you fail.
The good news is that failure in business has been transformed over the last number of years. We now know that any business is simply doing an experiment. We have a hypothesis that if I build this, that this group of customers will buy it for this much...

Many executives in small businesses flinch at the mention of the word “strategy.” It’s for large businesses. It’s complicated. It’s expensive. It’s time-consuming. It’s tough to understand.
To all of this I say, “Nonsense.”
Even if You Have a Small Business, Strategy is Essential...

You’ve created a brilliant strategy and a perfectly crafted short strategy statement. Is this enough to achieve your goals? Of course not. Your strategy must now be supported with a strategic plan (or, for larger firms, a set of inter-linked strategic...