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Alchemists Ark. Simplified, Custom-made eLearning Our Philosophy is to Simplify, so that execution happens! We provide Simple, Custom-made,...

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Alchemists-ark.com news digest

  • 6 years

    How to handle Objections & Close

    Do you fear objections? On the contrary, you must embrace objections! Because, an Objection shows that the client is interested. The customer who has no questions to ask has no desire to buy!
    What is an Objection?
    Objections are doubts/ fears that customers need to resolve before taking a decision in your favor. Objections often are fears. You just need to handle them!...

  • 6 years

    A Real Skill: Effective Questioning!

    Listening becomes extremely powerful when combined with the skill to ask the right questions.
    By Effective Questioning, you can get the customer:
    Reveal his Real Needs

  • 6 years

    Build Rapport through Mirroring & Matching

    Rapport is the ability to create and hold the other’s positive attention and create a sense of trust
    Rapport makes the other person feel comfortable with you. It gets the person thinking & feeling: ‘This guy is like me. He understands me. I can trust him to do what is right for me’. If you are in rapport with your customer, he is comfortable enough...

  • 6 years

    Influence by Robert B. Cialdini

    Robert Cialdini,  Professor of Psychology at Arizona State University, has identified 6 Principles of Influence—what makes people agree to do or buy something (based on 35 years of evidence based research)
    Reciprocation: ‘People repay kindness’
    Social obligations: Humans inherently dislike being indebted to someone. We feel obliged to give back to others (a behaviour, gift, or service) that we receive first. E.g.: A friend invites you to his/her party, there’s an obligation for you to invite...

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Updated: January 13, 2022
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Created: February 28, 2002

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