My musings, opinions and what have you

Most places in India now have an outright ban on very thin plastic bags and require stores to charge for any plastic carry bags they hand out to customers. I think this is a good move for the environment in general, and most definitely a fine way to...

An interesting sidelight to my previous post on poor customer service in India.
Among places where service is key, restaurants rank quite high up (next only to airlines and hotels), and this problem of indifferent customer service is quite acute there, resulting in what I call “The Bell Curve of Apathy” for restaurants:...

The one thing that any returnee expat will invariably encounter is the abysmal quality of customer service on offer in India.
I’m not what you’d call an unreasonable customer. My expectations are simple: competence, and “do what you say you will”. Yet, notable exceptions aside (Citibank, Tata Sky), no one seems capable of getting the simplest things right....

Re-posting an earlier review of this film with edits as a submission for the Reel-life Bloggers contest run by the fine folks at wogma and reviewgang.
Ed Norton, as always, a prime pick. I tend to choose films by directors and not actors - Chris Nolan and Baz Luhrmann being directors whose works I enjoy, with Steven Spielberg and Cameron Crowe high on the list too. Ed Norton's an exception. Primal...